Privacy Policy
Last Updated: 7 August 2025
Introduction
Welcome to Powerhouse Pilates. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at powerhousepilates.uk, sign up for classes, purchase gift cards, or contact us via our enquiry forms.
Data We Collect
We may collect personal information such as your name, email address, phone number, billing details, and other information you provide when booking classes, joining waitlists, subscribing to our newsletter, or contacting us.
We may also collect technical information such as your IP address, browser type, device details, referrer source, and page views, gathered automatically when you use the site.
Cookies and similar technologies (like web beacons or pixels) may be used to understand how you use our site, enhance functionality, and for marketing purposes.
How We Use Your Data
We use your data to facilitate bookings, process payments, send confirmations, and provide class or product services.
We may communicate with you about updates, marketing offers, events, and promotions if you have opted in.
We also use your data to monitor for fraud, improve site performance, analyze usage patterns, and optimize our services.
In some cases, we may need to use your information to comply with legal obligations or protect our rights.
Sharing of Personal Data
We may share your data with trusted service providers such as booking systems, payment processors, email platforms, and analytics tools.
We may also share data when required to comply with the law, enforce our policies, or protect our rights.
Cookies and Tracking Tools
We use essential cookies for site functionality and optional cookies for analytics and marketing.
You can manage or disable cookies through your browser settings, but doing so may affect the functionality of the site.
Your Rights
If you are a UK or EU resident, you have the right to access, correct, delete, or receive a copy of your personal data.
You may object to or restrict how your data is processed.
You can withdraw your consent at any time.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office.
Data Retention
We retain your data only as long as necessary for business operations, legal compliance, or resolving disputes.
After that, your data will be securely deleted.
Third-Party Links
Our website may contain links to other websites, such as social media platforms. This Privacy Policy does not apply to those websites, and we encourage you to review their policies separately.
Children
This website is intended for adults aged 18 and over. We do not knowingly collect data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or your personal data, you can contact us using the form below: